Welcome to Cerabi. These Terms & Conditions govern your access to and use of the Cerabi website and your purchase of kids' clothing and related products through our online store. By visiting our website, placing an order, or using our services, you agree to follow these Terms & Conditions. Cerabi reserves the right to update these terms when necessary, and any changes will be posted on this page.

Use of Our Website

Our website is provided to help customers browse, select, and purchase children's clothing and related products. By using our website, you agree to provide accurate information and use the website only for lawful purposes.

• You must provide accurate and complete information while placing an order.
• You must not misuse, damage, or attempt to interfere with the website.
• You must not use the website for fraudulent or unauthorized activities.
• We may restrict or terminate access if we identify misuse of the website.

Products and Product Information

Cerabi makes reasonable efforts to display product images, colours, sizes, descriptions, and other information as accurately as possible. However, colours may appear slightly different depending on your device or screen settings.

• Product availability may change without prior notice.
• Product images are for representation purposes and may have minor variations.
• Actual colours may vary slightly from the images shown online.
• Sizes and measurements should be checked before placing an order.
• We reserve the right to correct product descriptions, pricing, or other information if an error is identified.

Pricing and Payments

All product prices displayed on the Cerabi website are subject to change. The applicable price at the time you place your order will generally be the price charged for the product.

• Prices are displayed in Indian Rupees (INR), unless otherwise stated.
• Applicable taxes or charges may be included or displayed separately during checkout.
• Payment must be successfully completed through the available payment options.
• Promotional offers and discount codes may have specific terms and validity periods.
• Cerabi reserves the right to cancel or modify promotional offers where permitted.

Order Placement and Confirmation

When you place an order on our website, you will receive an order confirmation through the contact details provided by you. An order is subject to product availability and successful payment verification.

• Please carefully check your name, delivery address, phone number, email address, product, size, colour, and quantity before confirming your order.
• Cerabi may contact you to verify an order where necessary.
• We reserve the right to cancel an order in cases such as incorrect pricing, product unavailability, suspected fraudulent activity, or other genuine operational reasons.
• If you receive a product in an incorrect size or colour, you may request an exchange in accordance with our Refund Policy. Cerabi does not offer refunds.
  
  

Shipping and Delivery

Cerabi aims to deliver orders within the estimated delivery period displayed on the website or communicated during the order process. Delivery timelines may vary depending on the customer's location, courier service, weather, holidays, or other circumstances.

• Orders will be shipped to the delivery address provided during checkout.
• Customers are responsible for providing a correct and complete delivery address.
• Delivery timelines are estimates and may vary.
• Delays caused by courier services, weather, public holidays, natural events, or circumstances beyond our reasonable control may occur.
• Please ensure someone is available to receive the package at the delivery address.

Returns, Exchanges and Refunds

Returns, exchanges, and refunds will be handled according to Cerabi's Refund Policy. Customers should review the applicable policy before placing an order.

• Products must meet the eligibility requirements specified in our Refund Policy.
• Products may need to be unused, unworn, unwashed, and returned with original tags and packaging where applicable.
• Certain products or sale items may have different return or exchange conditions.
• Cerabi does not offer refunds. Only eligible product exchanges are available in accordance with our Refund Policy.
• Customers should contact Cerabi within the specified period if they receive a damaged, defective, or incorrect product.

Damaged or Incorrect Products

We recommend checking your package when it is delivered. If you receive a damaged, defective, or incorrect product, please contact Cerabi as soon as possible with the relevant order details and supporting photographs or videos.

• Keep the original packaging until the issue is resolved.
• Provide your order number when contacting us.
• Photographs or videos may be requested to verify the issue.
• Resolution will be provided according to the applicable return/refund policy.

Intellectual Property

All content available on the Cerabi website, including logos, brand names, product images, photographs, graphics, text, designs, layouts, and other materials, belongs to Cerabi or its respective content providers unless otherwise stated.

• Website content may not be copied, reproduced, modified, or commercially used without permission.
• The Cerabi name, logo, and branding may not be used without prior authorization.
• Product images and creative content may not be downloaded or reused for commercial purposes without permission.

Promotions and Discount Codes

Cerabi may occasionally offer promotional campaigns, discount codes, special offers, or other benefits.

• Each offer may have its own eligibility requirements and validity period.
• Promotional codes may be limited to one use per customer or order where specified.
• Offers cannot be combined unless explicitly stated.
• Cerabi reserves the right to modify or discontinue an offer according to its stated terms.

Website Availability

We aim to keep the Cerabi website available and functioning properly. However, temporary interruptions may occur because of maintenance, technical issues, third-party services, internet connectivity, or circumstances outside our control.

• Website features may occasionally be unavailable.
• Product availability and website content may be updated from time to time.
• We may modify or discontinue website features when necessary.

Limitation of Liability

Cerabi will take reasonable care in providing products and maintaining the website. However, to the extent permitted by applicable law, Cerabi will not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical interruptions, incorrect information supplied by customers, or events outside our control.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or protections that cannot legally be excluded under applicable law.

Third-Party Services

Cerabi may use third-party services such as payment gateways, courier companies, website hosting providers, analytics services, and other service providers to operate the online store.

• Third-party services may have their own terms and policies.
• Cerabi is not responsible for the independent terms or practices of third-party service providers.
• Payment and delivery information may be processed by the relevant third-party service as necessary to complete your order.

Privacy

Your personal information is handled according to our Privacy Policy. By using the Cerabi website and placing an order, you acknowledge that information may be collected and processed as described in our Privacy Policy.

Changes to These Terms

Cerabi may update these Terms & Conditions from time to time to reflect changes in our business, services, website features, or applicable requirements.

• The latest version will be published on this page.
• The updated terms will apply from the date they are posted unless otherwise stated.
• We encourage customers to review this page periodically.

Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Any disputes relating to the website, products, or orders shall be subject to the applicable jurisdiction and legal processes under Indian law.

For an Indian e-commerce store, the terms should be kept consistent with applicable consumer-protection and e-commerce requirements. The Consumer Protection (E-Commerce) Rules, 2020 apply to e-commerce retail and address matters including disclosures, misleading representations, grievance handling, and consumer protection.

Contact Us

If you have questions about these Terms & Conditions, your order, or any of our products, please contact Cerabi using the contact details provided on our website.

Email: abc@gmail.com
Phone: +91 XXXXX XXXXX
Address: [Your Business Address]