Faqs
Ordering & Shopping
How can I place an order?
Choose your favourite outfit, select the size, add it to your cart and complete the checkout.
How do I know which size to choose?
Every product has a size chart. We recommend checking the measurements before placing your order.
Can I order multiple sizes?
You can add different sizes to your cart, subject to product availability.
Shipping & Delivery
How long will my order take to arrive?
Delivery time depends on your location and will be shown during the ordering process.
How can I track my order?
Once your order is dispatched, tracking details will be shared with you.
Do you deliver across India?
Cerabi delivery availability depends on the location entered at checkout.
Returns & Exchanges
Can I return or exchange my order?
Eligible products can be returned or exchanged according to Cerabi’s Return & Exchange Policy.
What if I receive a damaged or incorrect product?
Please contact our customer support team as soon as possible with your order details and photographs of the product.
How do I initiate a return or exchange?
Contact our support team and follow the steps provided under our Return & Exchange Policy.
Product & Fabric
What fabrics are used by Cerabi?
Fabric composition is mentioned on the individual product page so you can make an informed choice.
Are Cerabi clothes suitable for everyday wear?
Our collections are designed with comfort, ease of movement and everyday styling in mind.
How should I care for my Cerabi clothes?
Please follow the care instructions provided with the product to keep your little one’s favourite outfits looking their best.
Payments
What payment methods are available?
Available payment options will be displayed at checkout.
Is my payment secure?
Payments are processed through the secure payment methods available on our website.
Need A Little More Help?
Didn’t find what you were looking for?
Reach out to the Cerabi team and we’ll be happy to help.
